Category: Customers

  • Front Desk Easy

    Front Desk Easy

    The ASSD PMS is a powerful, extremely flexible and comprehensive software that has a solution for almost every eventuality. This diversity naturally means that some inexperienced or new reception staff may feel overwhelmed by our all-rounder PMS at first glance.

    We now offer a solution for precisely this: Front Desk Easy for fast check-in. This is a very simple, clear input screen that makes it easier for your receptionists to check in guests.
    They are guided through the process in short, easy-to-understand steps without being distracted or confused by the multitude of other features, windows and applications.

    Our Front Desk Easy will be available soon. We will keep you up to date.

  • CRS direct for allotments

    CRS direct for allotments

    The ASSD PMS now offers the great option of creating customer logins for event organizers and corporate customers. Customers can use the CRSdirect tool to book their contract rates and previously agreed allotments directly.

    Depending on whether it is a room booking or a larger group, there are four different options for entering the number of rooms or guests. There is also a wide range of configuration options available.

    A great, digital facilitation for the front office and the reservation department as well as for your contract partners.

    ASSD CRSdirect EN
  • Group Web Check-In

    Group Web Check-In

    For individual travelers, online check-in has been a much-used standard for years. Now our new additional web check-in, which has been specially developed for large groups, has been expanded and completed.

    This new product offers a simple solution to inform the booking guest about the room layout (without disclosing the actual room numbers). If necessary, the gender breakdown is also indicated.

    A few days before arrival, the group leader receives a tool with which the personal data of the participants can be recorded very easily, either directly online or via upload/download with Excel. It creates a room list, a registration form if necessary and in future will also offer the option of transmitting catering requests such as allergies etc.

  • Happy Easter

    Happy Easter

    Easter is known to be a harbinger of the colorful spring.

    It’s also a time for announcements for ASSD in 2025. You will soon receive a newsletter with details of our brand new features such as the simplified interface for quick check-in and the launch of the ASSD tool for comprehensive seminar management (rooms, courses, lecturers, etc.).

    You will also receive detailed information about the Group Web Check-In, which makes life much easier for school classes and group travelers of all kinds.

    Look forward to our spring news soon and in the meantime, have a wonderful break, a happy Easter and a successful Easter egg hunt!

  • ASSD at ITB 2025

    ASSD at ITB 2025

    From March 4 – 6 2025, ASSD will once again be exhibiting at the world’s largest tourism trade fair ITB 2025 in Berlin.

    You will find the ASSD team, namely Andreas Stolz, Kai Niedermeyer, Anna-Lena Rösler, Alexandra Salazar and Rafael Schäfer in Hall 8.1 | Stand 128.

    There is a lot to show and discuss – come along. And take the latest addition to our ASSD coffee cup collection with you :-).

    Arrange your personal appointment with us today:

    kai.niedermeyer[at]assd.com or a.stolz[at]assd.com

    We look forward to meeting you again – see you soon in Berlin!

    ASSD at ITB 2025

  • HOKO 2024

    HOKO 2024

    On 5 November 2024, ASSD GmbH will participate in the university contact fair HOKO Munich.

    ASSD is always on the lookout for new talent. Where better to meet them than at a student contact fair? The Munich University of Applied Sciences will be holding its annual company contact fair at Lothstrasse 64 in Munich from Tuesday, November 5 until Thursday, November 7 2024.

    Anna-Lena and Claudia from the ASSD team will be there on Tuesday, November 5 and are looking forward to seeing many new faces.

    We love getting to know students and winning them over to ASSD.

  • ASSD goes Amsterdam

    ASSD goes Amsterdam

    From June 19 – 21 2024, the ASSD team traveled to Amsterdam to meet Stayokay.

    The successful meeting with Stayokay’s head office was characterized by discussions, plans, exchange of experiences and presentations. A list of topics and projects was worked through, the management and IT departments got to know each other better and, of course, there was also a tour of the hostel.

    We rounded off the long working day with a joint evening program. After a virtual flight over Holland and Amsterdam, we more than deserved a great dinner.

    Conclusion: we will definitely be back :-)!

  • Cloud TSE

    The Cash Register Security Ordinance (KassenSichV), which has been in force since January 1 2020, stipulates that cash registers must be equipped with a TSE, a technical security device to protect against manipulation.

    From summer 2024, ASSD will offer the ASSD Cloud TSE in addition to the existing solution with the certified TSE device from Epson.

    Advantages:

    • Significantly better speed (no self-tests and backups that hold up operation for many minutes)
    • No more hardware problems
    • VPN no longer required
    • Complete support and installation by ASSD
    • No set-up costs
    • No additional hardware such as TSE server

    Costs:

    • 10 euros per till and month

    Order deadline:

    • 31.05.2024

    In order to guarantee you access to the ASSD Cloud TSE in 2024, please register your order directly with Andreas Stolz by the end of May : a.stolz[at]assd.com.

  • ASSD Housekeeping App

    We have updated our ASSD Housekeeping App in the web-based PMS with some great new features. The update includes:

    • Special areas can now also be linked to meeting room occupancy
    • Stayer cleaning can be displayed.
    • Special tasks can now be entered per room and day

  • ASSD Web Check-In WCI

    Web check-in with mobile key means that your guest can check in before arrival and have the room key generated on their cell phone. A great additional service for the guest, who can enter the hotel as if it were their own home and go to their room without having to wait at reception.

    During the online check-in process, the guest uploads the registration form with all the required details and is guided through the payment process. The hostel or hotel has the option of upselling here, i.e. additional breakfasts or activities or similar can be sold.

    Once the booking has been successfully paid for, the guest receives the mobile key shortly before arrival, get their room number, can use the elevator and has everything they need for an uncomplicated arrival.

    Not only the guest benefits but also the hotel, as web check-in reduces the workload at the front office for example. Reception staff can devote themselves to other tasks and staff planning can be done differently.

    Please ask our staff how the ASSD Web Check-In can be used in your company – info[at]assd.com.